Vibe Training Solutions Ltd

Training Courses » Business Skills & Development » Achieving Excellence in Customer Care

POSITIVE ROUTE TO SUCCESS. Anyone who communicates with internal and/or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care. THIS PROGRAMME IS FOR YOU IF you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies and techniques for dealing with difficult and challenging people.